PRIVACYPrivacy Policy

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FIRST CVC Co., Ltd. (hereinafter referred to as "the Company") establishes this privacy policy concerning the handling of personal information of users in relation to the services provided by the Company (hereinafter referred to as "the Service").

1. Handling of Personal Information
The Company will handle personal information in accordance with the laws, guidelines, and social norms of Japan and other countries/regions, ensuring that it is done legally and fairly.

2. Definition of Personal Information
Personal information refers to information about an individual that can identify that person through their name, birthdate, or other identifying descriptions. This includes information that can be easily matched with other information to identify a specific individual.

3. Collection of Personal Information
When collecting personal information, the Company will clearly specify the purpose of use and obtain the information through legal and fair means. The Company may also collect non-personally identifiable information, such as:

  • Demographic information (e.g., gender, occupation)
  • Behavioral data on the Company’s website (e.g., visited URLs, searches)
  • Cookie information (cookies can be disabled through browser settings)
  • Information about usage environment (e.g., IP address, browser type, browser language)
  • Device information (e.g., device identification information)

4. Purpose of Use of Personal Information
The Company will specify the purpose of use of personal information and will not use it for purposes other than the stated objectives. The personal information collected will be used for the following purposes:

  • Providing the Service, including matching on the platform
  • Communicating and providing information about the Service
  • Billing and payment for the Service
  • Responding to inquiries about the Service
  • Investigating and analyzing the usage status of the Service
  • Creating statistical data processed into a non-identifiable format
  • Sending out communications related to campaigns and events
  • Managing and operating seminars, events, etc.
  • Managing information related to business partners
  • Managing recruitment and employment activities
  • Carrying out contracted services

5. Use of Statistical Data
The Company may create statistical data based on personal information, ensuring that the data does not identify individuals, and will use this statistical data without restrictions.

6. Provision of Personal Information to Third Parties
The Company will not provide personal information to third parties outside the Company group without the user’s prior consent, except in the following cases:

  • When required by law
  • When necessary to protect life, body, or property, and obtaining consent is difficult
  • When particularly necessary for improving public health or promoting child welfare, and obtaining consent is difficult
  • When cooperation with government agencies or local governments is necessary for legal affairs, and obtaining consent would hinder the performance of such affairs
  • When deemed necessary for organizing events or tours as specified in the Terms of Service
  • When outsourcing part or all of the handling of personal information to third parties within the scope required for achieving the purpose

7. Safety Management Measures
The Company will take strict measures to manage and protect personal information to prevent leaks, loss, or damage.

8. Outsourcing of Personal Information Handling
The Company may outsource all or part of the handling of personal information to third parties necessary for achieving the purpose. In such cases, the Company will ensure the proper management of personal information through appropriate contracts and monitoring.

9. Joint Use of Personal Information
The Company may jointly use personal information within its group for purposes required to achieve the objectives, under the Company's management responsibility.

10. Correction of Personal Information
If a user requests correction of their personal information or if there are changes to information that may impact the provision of the Service, the Company will investigate and, based on the findings, correct the information within the necessary scope.

11. Disclosure of Personal Information
In accordance with the relevant laws, the Company will disclose personal information registered with the Company upon request. However, access logs and other non-personal information will generally not be disclosed. Users may be required to pay postal fees or handling charges for such requests.

12. Suspension or Deletion of Personal Information
In accordance with the relevant laws, the Company will suspend or delete personal information registered with the Company upon request.

13. Disclaimer regarding Personal Information
The Company will not be responsible for the acquisition of personal information by third parties in the following cases:

  • When a user voluntarily discloses their personal information via the Service or other means
  • When personal information is inadvertently identified through the information inputted by the user
  • When personal information is obtained through external websites linked from the Service
  • When personal information is acquired by hackers or other malicious actors

14. Changes to the Privacy Policy
The Company may change this privacy policy and will post the latest version on the Company’s website. By continuing to use the Service after changes to the privacy policy, users will be deemed to have agreed to the new terms. Please check the privacy policy before using the Service.

15. Inquiries
For inquiries regarding personal information or the privacy policy, please use the provided "Contact Us" form and submit the necessary details to get in touch.

CONTACT

For inquiries about our services, requests for documents, support requests, or to apply for community membership and event participation, please feel free to contact us here.

CONTACT